Terms of service


Overview

Welcome to OK KOY.

These Terms of Service ("Terms") apply to your use of the OK KOY website, online store, and any related services provided through this store.

By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use our website or services.


Products

All products available through OK KOY are made to order and printed after your purchase is confirmed.

We make every effort to display our products accurately. However, colors and appearance may vary slightly depending on your monitor, device settings, and viewing conditions.

Product descriptions, availability, pricing, and specifications may be updated or changed at any time without notice.


Orders

When you place an order, you agree that all information provided, including shipping and payment information, is accurate and complete.

Orders are processed after payment has been successfully completed.

Because our products are made to order, cancellation requests may not be possible once production has started.

Please review your order carefully before completing your purchase.

For information regarding returns and refunds, please refer to our Return & Refund Policy.


Pricing and Payment

All prices displayed on our website are subject to change without notice.

The price charged for your order will be the price shown at the time of purchase.

Prices do not include shipping costs, taxes, customs fees, or import charges unless otherwise stated.

You agree to provide accurate payment and billing information when completing your purchase.


Shipping and Delivery

Shipping times are estimates only and are not guaranteed.

Delivery times may vary depending on your location, shipping method, customs processing, carrier delays, weather conditions, or other circumstances outside of our control.

Please refer to our Shipping Policy for more information.


Intellectual Property

All artwork, illustrations, designs, logos, text, images, and other creative content displayed on OK KOY are owned by OK KOY or used with permission and are protected by applicable copyright and intellectual property laws.

Purchasing a product from OK KOY does not grant ownership rights or permission to reproduce, distribute, modify, or commercially use any artwork or design.

Any unauthorized use of our creative content is prohibited.


Third-Party Services

Our store is powered by Shopify, which provides the ecommerce platform that allows us to sell our products and services.

Some third-party services may be used to process payments, fulfill orders, or provide other store functions. These services operate under their own terms and policies.


Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that your information may be processed by Shopify and other service providers necessary to complete your order.


Disclaimer

We make every effort to provide accurate information about our products and services. However, we do not guarantee that all information, descriptions, or website content will always be complete, current, or error-free.

Products and services are provided on an "as available" basis to the extent permitted by law.


Limitation of Liability

To the fullest extent permitted by applicable law, OK KOY shall not be responsible for any indirect, incidental, or consequential damages resulting from the use of our website, services, or products.

Our responsibility is limited to the applicable purchase amount paid for the product giving rise to the claim, where permitted by law.


Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any changes will be posted on this page, and continued use of our website after changes are posted means you accept the updated Terms.


Contact Information

If you have any questions about these Terms, please contact us:

support@itsokkoy.com