INFO
Shipping
Each poster is made to order, specially printed just for you.
Production time
Please allow 2–5 business days for production before your order ships.
Shipping time
Once production is complete, most orders arrive within 4–14 business days, depending on your location and the shipping method selected at checkout.
* You'll receive a tracking number by email as soon as your order ships. Please note that delivery times may be slightly longer during holidays or other busy periods.
Shipping costs
Shipping costs are calculated at checkout based on your destination and the items in your order.
Packaging
Packaging may vary depending on the size of your order, destination, and print provider.
Taxes & customs
International orders may be subject to customs duties, import taxes, or fees charged by the destination country. These charges are the responsibility of the customer.
Returns & Refunds
Because every poster is made to order, we do not accept returns or exchanges due to a change of mind or incorrect size selection.
If your order arrives damaged, defective, or there is a printing issue, please contact us within 30 days of delivery with photos of the item. We'll do our best to make it right.
FAQ
Do the posters come framed?
- No. All posters are sold unframed.
Will the printed colors match my screen?
- Colors may vary slightly due to differences in monitor settings and printing processes.
Can I cancel or change my order?
- Orders move into production quickly, so changes or cancellations may not always be possible. If you need help, please contact us as soon as possible.
Do you ship internationally?
- Yes! We ship to many countries worldwide. Shipping times and availability may vary depending on your location.
Contact
Have a question about your order, shipping, or anything else?
Feel free to reach out anytime at shop@okkoy.com.
I'll get back to you as soon as I can. Thanks so much for supporting my work.